Privacy Policy
M+M Gallery Privacy Policy
Last Updated: March 2025
Scope of Policy
M+M Gallery (referred to as "the Gallery," "we," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose personal data through our official website (www.mplusmgallery.com) and online viewing rooms (collectively, "the Website"). By using the Website, you agree to the terms described in this policy.
This policy explains:
- The types of personal data we collect and how it is stored
- The purposes and methods for collecting and using personal data
- The use of cookies and similar technologies
- How we communicate and engage with you using your data
- Parties with whom we share personal data and the circumstances for sharing
- Data protection measures
- How to contact us
Types of Personal Data
"Personal Data" refers to information that directly or indirectly identifies you, including but not limited to:
- Name, address, email, phone number
- Demographic details (e.g., profession, personal interests, date of birth)
- Transaction records (e.g., artwork purchases, event participation)
- Device information (e.g., IP address, browser type, operating system)
- Website behavior data (e.g., pages viewed, links clicked, search history)
Data Collection Methods
We may collect data through:
- Newsletter or mailing list subscriptions
- Online viewing room account registration
- Website form submissions (e.g., inquiries, event registrations)
- Transactions (requiring name, billing/shipping address, contact details)
- Social media interactions with us
- Website analytics tools (e.g., Google Analytics)
Purposes of Data Use
We process your Personal Data for the following purposes:
- Managing Website operations and optimizing user experience
- Sending requested information (e.g., exhibition updates, artist news)
- Processing transactions and fulfilling contractual obligations
- Analyzing user behavior to improve services
- Compliance with legal requirements (e.g., record-keeping)
- Marketing communications (you may unsubscribe at any time)
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences (e.g., language settings)
- Analyze Website traffic and interaction patterns
- Measure marketing campaign effectiveness (e.g., email open rates)
You may manage cookies through your browser settings, but some Website features may be limited. Third-party services (e.g., Google Analytics) are governed by their own privacy policies.
Data Sharing
We do not sell your Personal Data. Data is shared only in the following circumstances:
- Essential partners: Logistics providers (for artwork delivery), payment gateways (for transaction processing)
- Legal requirements: In response to lawful requests from judicial or governmental authorities
- Artist rights: Invoices for purchased artworks are shared with relevant artists for archival purposes
Data Protection Measures
We implement technical and administrative safeguards to protect data, including:
- Firewalls and malware scanning
- Encryption during transmission (SSL/TLS protocols)
- Restricted internal access controls
- Regular system vulnerability reviews
Your Rights
Under Hong Kong’s Personal Data (Privacy) Ordinance, you have the right to:
- Access and correct: Request to view or amend your Personal Data held by us
- Withdraw consent: Unsubscribe from marketing communications via email
- Delete data: Request data deletion within legal limits (some transaction records may be retained as required by law)
Exercising Your Rights
Submit written requests to:
M+M Gallery
Unit 1902, Winsome House, 73 Wyndham Street, Central, Hong Kong
Email: info@mplusmgallery.com
We will respond within 14 working days and may require identity verification to prevent unauthorized access.
Children’s Privacy
The Website is not intended for individuals under 18. If we inadvertently collect data from minors, we will delete it immediately. Please contact us if you become aware of such instances.
Policy Revisions
We reserve the right to update this policy. Revised versions will be posted on the Website. Significant changes will be notified to registered users via email.
Contact and Disputes
For questions or complaints regarding this policy or your data, contact us using the details above. If unresolved, you may seek assistance from the Office of the Privacy Commissioner for Personal Data, Hong Kong.